Effective Date: 06/09/2025
Pitstop (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
- Personal Information: Name, email address, phone number, billing details, service address.
- Device & Usage Info: IP address, browser type, pages visited, time spent, etc.
- Location Data: With permission, we may collect your location to provide on-site service.
2. How We Use Your Information
- To schedule, confirm, and manage mobile services.
- To send SMS or email notifications about appointments, promotions, or updates.
- To improve site functionality and service quality.
- For legal compliance and fraud prevention.
3. SMS & Communications
By providing your mobile number, you consent to receive text messages (SMS) from Pitstop for:
- Appointment confirmations and reminders
- Service updates or delays
- Limited-time offers or promotions
You may opt out at any time by replying “STOP” to any message.
4. Sharing Your Information
We do not sell your personal information. We may share it only with:
- Payment processors (e.g., Stripe)
- Service techs for job coordination
- Government agencies if required by law
5. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience. You can adjust your browser settings to disable cookies.
6. Data Security
We take data protection seriously and implement industry-standard measures to protect your personal information.
7. Your Rights
You can:
- Request access or deletion of your data
- Opt out of SMS or email communications
- Contact us at info@thepitstopgroup.com for any privacy concerns